Privacy Policy
Effective Date: 1/1/25
Company Name: Pipeline Revive
1. Introduction
Pipeline Revive (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information.
This Privacy Policy explains how we collect, use, store, and protect information when:
Brokers submit lead data to us
Consumers engage with outreach related to moving services
Visitors use our website
By using our services or website, you agree to the practices described in this policy.
2. Information We Collect
A. Information From Brokers (Our Clients)
When brokers use our services, we may receive:
Lead contact information (name, phone, email)
Move details (origin, destination, timeline, inventory notes)
CRM notes or status (quoted, pending, not booked, etc.)
We do not own this data. We process it strictly on behalf of our broker clients.
B. Information From Consumers (Leads)
When consumers respond to our outreach, we may collect:
Name
Phone number
Email address
Move details
Call recordings (where legally permitted)
SMS opt-in / opt-out status
We use this information solely to:
Re-engage prior move inquiries
Qualify move intent
Live transfer interested consumers to the broker
C. Website Information
When you visit our website, we may collect:
IP address
Device type
Browser type
Pages visited
Form submissions
This helps us improve performance and user experience.
3. How We Use Information
We use collected information to:
Re-engage and qualify past moving leads
Facilitate live transfer calls to brokers
Improve outreach performance
Maintain compliance with TCPA and communication laws
Respond to inquiries
Provide service analytics to broker clients
We do not sell personal data.
4. SMS & Communications Compliance
Pipeline Revive operates strictly within communication compliance standards.
We only contact leads provided by our broker clients.
Brokers represent that leads have previously inquired about moving services.
Consumers may opt out of SMS at any time by replying STOP.
Consumers may request removal from contact lists.
We honor opt-outs immediately.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
This includes:
Secure CRM systems
Restricted internal access
Encrypted communication platforms where applicable
However, no transmission method is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain consumer data only as long as necessary to:
Fulfill service obligations
Provide reporting to broker clients
Comply with legal obligations
Brokers may request deletion of their submitted lead data.
Consumers may request deletion of their information by contacting us.
7. Data Sharing
We share information only:
With the broker who originally provided the lead
With service providers assisting in communication delivery (SMS platforms, CRM providers)
When required by law
We do not sell or rent consumer data.
8. Consumer Rights
Consumers may:
Request access to their data
Request deletion
Opt out of communications
Ask questions about data handling
To exercise these rights, contact us at:
📧 [Insert Email Address]
📞 [Insert Phone Number]
9. Cookies & Tracking
Our website may use cookies or analytics tools to:
Monitor traffic
Improve conversion performance
Track form submissions
You may disable cookies through your browser settings.
10. Third-Party Services
We may use third-party providers for:
SMS messaging
Email delivery
CRM systems
Hosting
Analytics
These providers are contractually obligated to safeguard data.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
12. Contact Information
Pipeline Revive
112 N Genesee St Montour Falls NY 14865